Hey there! Welcome to my online portfolio. My name is Nick Puglisi (formerly Linguanti), and I am a freelance Interactive Creative Designer and Project Manager based in Orlando, Florida.
With over 18+ years of experience in Project Management, Creative Storytelling, Design/Development, Hospitality Management, Gamification, Guest Experience, and web/app design including working for Universal Parks & Resorts™ and Universal Creative™ I remain passionate about providing the best user/guest experiences around.
I'm a huge technology fan, font connoisseur, avid Social Media user, full Press + Public Relations trained, and certified, and love an 80's horror movie. Take a look around, and give me a shout if you'd like to work together —
- Name: Nick Puglisi
- Date of Birth: 05/20/1987
- Favorite Color: Dark Red
- Coffee or Tea?: Either or—
- E-mail: firstname.lastname@example.org
- Passport: Yep
- Like to Travel: Love Exploring
Certifications & Expertise:
- Project Management
- Creative Design
- Operational Management
- Web & Mobile Design
- Graphics Design
- SEO Optimization
- Copy Writing
- User Interface (UI) Design
- Audio/Video Editing
- Lighting & Special Effects
- Font Concierge
- Special Event Invitations
- Digital Marketing
- Social Media Marketing
August 2020 - Current | Winter Park, FL
• Interactive Producer August 2020 - Today
As an experienced digital agency, X Studios is an award-winning team with vast experience that goes from forward-thinking start-ups to global brands like Universal Studios, Disney, and EA Sports.
October 2016 - June 2020 | Orlando, FL
• Associate Producer, Advanced Technology Interactives (A.T.I.) October 2018 - June 2020
I oversee various Creative projects for all global Universal Parks & Resorts™, including the Virtual Line™ Project, Universal Play™, and more. Work as part of a team, as well as independent contributor on projects and assignments, and work with the various projects teams to deliver world-class storytelling, breaking edge technology, and beautifully designed systems and products.
• Coordinator, Attraction Show Quality (A.S.Q.) October 2016 - November 2018
Worked with the various Universal Parks & Resorts™ properties to ensure all show effects and animatronics were in-show as much as possible. Handled various enhancements, and handled Intellectual Property (IP) relationships for all attractions.
Universal Orlando Resort™
April 2004 - November 2018 | Orlando, FL
• Analyst, New Attraction Development November 2016 - November 2018
Oversaw all New Attraction Projects including Skull Island: Reign of Kong™, The Incredible Hulk Coaster® (reopening), Race Through New York Starring Jimmy Fallon™, and Fast & Furious – Supercharged™. I assisted with existing attraction closure, demolition, project Commissioning, and grand opening processes, as well as Media interviews. Was on the project team for Halloween Horror Nights™ THE REPOSITORY first of its kind VR/Interactive Haunted House.
During the Construction process of a project I would attend new attraction design reviews, meetings, and review project documents, became the Product Owner of the Virtual Line™ project, reviewed/created training documentation, redesigned New Project Commissioning Team guidelines (Orlando + Hollywood), wrote a plethora of Project Scope documentations, and patented a brand-new internal application called GroUPR™.
• Supervisor, Attractions Operations February 2015 - November 2016
Proud graduate of Universal Orlando’s Developing Leadership Talent (D.L.T.) Course. Spent my time in-park as the Manager/Supervisor of various attractions across our resort.
• Status Team Lead, Attractions Operations November 2007 - February 2015
Worked my way through the ranks as an hourly member of Attractions Operations management, including being part of the Opening Team for TRANSFORMERS™: The Ride-3D, and Harry Potter and the Escape from Gringotts™ attractions.
• Guest Services/VIP Tours/Special Events January 2006 - May 2007
Transitioned to the Front Gate to better my experience at Universal Orlando Resort™, which included becoming a VIP Tour & Special Event Guide. I conducted walk-through VIP Tours through park points of interest (facts, history, trivia, special effects, movie knowledge, etc.) for day time tours, and the annual Halloween Horror Nights™ event, which enabled me to act as a personified representation of Universal Orlando Resort™, as well as taking ownership and speaking on behalf of the company. While in Guest Services I oversaw and ensured proper billing (meals, vouchers, recovery) to various internal departments, handled guest situations, and navigated our various internal systems to resolve issues.
• Attractions Attendant, Spiel April 2004 - January 2012
Easily one of my favorite memories at Universal Orlando Resort™, I started my job as a Seasonal JAWS Skipper. This included the opportunity to preform 5-minute boat tours for guests, interacting with our mechanical sharks, and - of course - the 40mm. Grenade Launcher.
September 2006 - Current | Orlando, FL
• Co-Founder September 2006 - Today
HAUNTVAULT™ is the Necronomicon of global haunted events – the world’s largest haunt community and online catalog devoted to the history, and legacy, of horror events.
We are the penultimate ‘history book’ on haunted events worldwide. Currently, HAUNTVAULTTM covers Universal’s Halloween Horror Nights™ (Orlando, Japan, Singapore & Hollywood), Busch Garden’s Howl-o- Scream® (Virginia, Tampa, & Texas) and Knott’s Scary Farm® (California). Ranging back from the 1970’s to today, cataloging all Haunted Houses, Event Shows, Scare Zones, and Event Icons. And that’s just the beginning…
January 2013 - December 2017 | Orlando, FL / Jacksonville, FL
• Creative Director
Worked with one of my best friends to create an all-new Social Media & Creative Design company. I worked as the Creative Director, overseeing all print and online websites for Social Pie.
Gaylord Palms Resort & Convention Center
November 2009 - March 2011 | Kissimmee, FL
• Celebrity Services Agent
Was the on-call special Concierge for any in-house Company Executive Management, and Celebrities. Handled personalized arrival/check-in process, as well as various special circumstances. Handled the operation of the annual ICE! special event for 2 years.
Abercrombie & Fitch
February 2007 - February 2013 | Jacksonville, FL & Orlando, FL
• Store Manager
My first experience working in Retail, I oversaw a team of 80-120 Sales and Inventory Associates, handled day-to-day operations of my own store, ensured stock, reported shoplifting, and handled all Human Resources matters. Due to A&F’s unique staffing requirements, I would also attend hiring scouts on college campuses for potential company modeling opportunities.
• Sales "Model"
My Summer job, I worked on the sales floor welcoming customers, and providing unique on-brand customer service interactions.
February 2003 - April 2006 | St. Petersburg, FL
• Shift Assistant Manager February 2003 - May 2006
My first job was the Shift Manager, and Drive-Thru all-star of the Chick-fil-a on 4th Street in St. Petersburg, Florida. I also had the opportunity to open the new Clearwater location.