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Nick Puglisi

Creative Producer

About Me

Hey. Welcome to my online portfolio-

I'm a freelance Creative Designer and Project Manager based in Orlando, Florida. I currently work for Universal Creative, part of Universal Parks & Resorts™, and have over 15+ years of experience in Project Management, Creative Design/Development, and Hospitality Management.


I'm a huge technology fan, font connoisseur, avid social media user, and love classic horror movies. Take a look around, and give me a shout if you'd like to work together.

  • Name: Nick Puglisi
  • Date of Birth: May 20th
  • Favorite Color: Dark Red
  • Coffee or Tea?: Tea, definitely.

My Skills

Technical Stuff:

99%
65%
95%
40%

Certifications & Expertise:

  • Web Design
  • Mobile Compatability
  • Photography
  • Digital Graphics
  • Mobile App Design
  • SEO Optimization
  • Copy Writing
  • User Interface (UI) Design
  • Audio/Video Editing
  • Lighting & Special Effects
  • Font Concierge
  • Special Event Invitations
  • Digital Marketing
  • Social Media Marketing

Experience Timeline

Universal Creative

October 2016 - Current | Orlando, FL

• Associate Producer, Advanced Technology Interactives (A.T.I.) October 2018 - Today


  • I oversee various Creative projects for all global Universal Parks & Resorts™, including the Virtual Line™ Project, Universal Play™, and more. Work as part of a team, as well as independent contributor on projects and assignments, and work with the various projects teams to deliver world-class storytelling, breaking edge technology, and beautifully designed systems and products.


• Coordinator, Attraction Show Quality (A.S.Q.) October 2016 - November 2018


  • ​Worked with the various Universal Parks & Resorts™ properties to ensure all show effects and animatronics were in-show as much as possible. Handled various enhancements, and handled Intellectual Property (IP) relationships for all attractions.


Universal Orlando Resort™

April 2004 - November 2018 | Orlando, FL

• Analyst, New Attraction Development November 2016 - November 2018


  • Oversaw all New Attraction Projects including Skull Island: Reign of Kong™, The Incredible Hulk Coaster® (reopening), Race Through New York Starring Jimmy Fallon™, and Fast & Furious – Supercharged™. I assisted with existing attraction closure, demolition, project Commissioning, and grand opening processes, as well as Media interviews. Was on the project team for Halloween Horror Nights™ THE REPOSITORY first of its kind VR/Interactive Haunted House.

    During the Construction process of a project I would attend new attraction design reviews, meetings, and review project documents, became the Product Owner of the Virtual Line™ project, reviewed/created training documentation, redesigned New Project Commissioning Team guidelines (Orlando + Hollywood), wrote a plethora of Project Scope documentations, and patented a brand-new internal application called GroUPR™.


• Supervisor, Attractions Operations February 2015 - November 2016


  • Proud graduate of Universal Orlando’s Developing Leadership Talent (D.L.T.) Course. Spent my time in-park as the Manager/Supervisor of various attractions across our resort.


• Status Team Lead, Attractions Operations November 2007 - February 2015


  • Worked my way through the ranks as an hourly member of Attractions Operations management, including being part of the Opening Team for TRANSFORMERS™: The Ride-3D, and Harry Potter and the Escape from Gringotts™ attractions.


• Guest Services/VIP Tours/Special Events January 2006 - May 2007


  • Transitioned to the Front Gate to better my experience at Universal Orlando Resort™, which included becoming a VIP Tour & Special Event Guide. I conducted walk-through VIP Tours through park points of interest (facts, history, trivia, special effects, movie knowledge, etc.) for day time tours, and the annual Halloween Horror Nights™ event, which enabled me to act as a personified representation of Universal Orlando Resort™, as well as taking ownership and speaking on behalf of the company. While in Guest Services I oversaw and ensured proper billing (meals, vouchers, recovery) to various internal departments​, handled guest situations, and navigated our various internal systems to resolve issues.


• Attractions Attendant, Spiel April 2004 - January 2012


  • Easily one of my favorite memories at Universal Orlando Resort™, I started my job as a Seasonal JAWS Skipper. This included the opportunity to preform 5-minute boat tours for guests, interacting with our mechanical sharks, and - of course - the 40mm. Grenade Launcher.


Social Pie

January 2013 - December 2017 | Orlando, FL / Jacksonville, FL

• Creative Director


  • Worked with one of my best friends to create an all-new Social Media & Creative Design company. I worked as the Creative Director, overseeing all print and online websites for Social Pie.


Gaylord Palms Resort & Convention Center

November 2009 - March 2011 | Kissimmee, FL

• Celebrity Services Agent


  • Was the on-call special Concierge for any in-house Company Executive Management, and Celebrities. Handled personalized arrival/check-in process, as well as various special circumstances. Handled the operation of the annual ICE! special event for 2 years.


Abercrombie & Fitch

February 2007 - February 2013 | Jacksonville, FL & Orlando, FL

• Store Manager


  • My first experience working in Retail, I oversaw a team of 80-120 Sales and Inventory Associates, handled day-to-day operations of my own store, ensured stock, reported shoplifting, and handled all Human Resources matters. Due to A&F’s unique staffing requirements, I would also attend hiring scouts on college campuses for potential company modeling opportunities.


• Sales "Model"


  • My Summer job, I worked on the sales floor welcoming customers, and providing unique on-brand customer service interactions.


Chick-fil-a®

February 2003 - April 2006 | St. Petersburg, FL

• Shift Assistant Manager February 2003 - May 2006


  • My first job was the Shift Manager, and Drive-Thru all-star of the Chick-fil-a on 4th Street in St. Petersburg, Florida. I also had the opportunity to open the new Clearwater location.


Services

Web Design

Font Concierge

Event Management

Creative Consulting

eCommerce

Web Design

hi@nicklinguanti.com
I'm currently welcoming Freelance projects.

Portfolio

Throughout the years, I have been incredibly lucky to work on many projects, and with many project teams. I'm excited to share my personal and professional projects below:


Head's Up: Due to the business nature of many of my professional projects, all breakdowns mentioned below are high-level, to preserve confidentiality.

Universal Web + Code Project Managing Mobile App

​Assisted our incredible Entertainment Events team with launching Virtual Line™ for guests to ride the parade floats at Universal Studios Florida™‘s Mardi Gras Event in 2020. This was our first time testing this technology.

Universal Web + Code Project Managing Mobile App

Our team developed the 2020 Mardi Gras Mobile game for the annual Mardi Gras event at Universal Orlando Resort™. Guests could play mini-games at home, and explore the event eating and drinking Coca-Cola® products along the event route to earn achievements and points. Let the good times roll!

Universal Web + Code Project Managing Mobile App

​Had so much fun working on the Halloween Horror Nights™ 29 Mobile Game with our team. Designed and Produced the entire game, with our vendor/partners, including partnership with Coca-Cola®, and released the mobile game (which included TERROR TRIVIA™, Production DIEries, Event Achievements, and 2 custom 16-bit games) in Universal Studios Florida™, and Universal Studios Hollywood™ in parallel.

Universal Web + Code Graphics Project Managing

Worked with ​Steven Spielberg, DreamWorks Animation, and Comcast Labs on a free, cinematic experience explores the power of ideas. “The Power of I”, is presented in a 360-degree dome theater in the Comcast Technology Center lobby in Philadelphia, PA and uses Virtual Line™ technology as it’s reservation system.


Website The Comcast Sphere™ Website
Universal Web + Code Mobile App

Created the wait time board graphics, assets, and install.

Universal Graphics Mobile App

​​Worked with the very talented Entertainment Art & Design and Orlando Marketing teams to develop the park wait time boards, updated code, and themed design for the annual event. Assisted in building the mobile app version of the event.

Universal Graphics Project Managing Mobile App

​Probably one of my personal favorites, I created TERROR TRIVIA™ within The Official Universal Orlando Resort™ app for Halloween Horror Nights™ 28 (2018). A new way to interact with the event, like never before, guests were able to play 11 haunting rounds of trivia while in queue for the event’s haunted houses. I wrote over 350+ multiple choice questions for the game, as well as worked closely with the designers of Halloween Horror Nights™ (and our amazing Marketing Teams) to design the game elements in the app.


UO Blog INTRODUCING HALLOWEEN HORROR NIGHTS TERROR TRIVIA ON THE APP
Universal

Another attraction I had the pleasure of opening, Fast & Furious – Supercharged™ took over the old Beetlejuice & Earthquake stages. Our second release of a Virtual Line™ venue, Fast & Furious – Supercharged™ also came with an all-new interactive gaming system called Universal Play™ within The Official Universal Orlando Resort™ app.


UO Blog TEST YOUR KNOWLEDGE WITH THE SUPERCHARGED NETWORK AT FAST & FURIOUS – SUPERCHARGED UO Blog A COMPLETE GUIDE TO VIRTUAL LINE AT FAST & FURIOUS – SUPERCHARGED
Universal Graphics

​Worked with the very talented Entertainment Art & Design and Orlando Marketing teams to develop the park wait time boards, updated code, and themed design for the annual event.

Universal Project Managing Mobile App

​​I had the pleasure of working with the Universal Creative Project Team, UO Parks Technology, App Development Team, Marketing, Legal, and Operations group to create Virtual Line™ for the opening of Race Through New York Starring Jimmy Fallon™ at Universal Studios Florida™.

With the launch of Virtual Line™ I was honored to debut my first Blog Article for Universal Orlando Resort™ giving a step-by-step on how to receive an electronic Virtual Line™ Pass for our guests. I continue to work and develop Virtual Line™ as the Operations Product Owner of the system.


UO Blog HERE’S YOUR STEP-BY-STEP GUIDE TO UNIVERSAL ORLANDO’S NEW VIRTUAL LINE FOR “RACE THROUGH NEW YORK STARRING JIMMY FALLON”
Universal Web + Code Graphics Project Managing Mobile App

​By far the most ambitious project I’ve worked on to date, I was on the project team of Virtual Line™ a way for guests to maximize their day in the Universal Parks & Resorts™ properties, and select a return time to return to the venue all done digitally via kiosks or the official app. I oversaw architecture, hardware and software development for the Operations group, and still oversee development and enhancement work for all Universal Parks & Resorts™ locations around the world.

Universal

​I had an absolute blast working with the Art & Design Team for Halloween Horror Nights™ 26’s THE REPOSITORY Virtual Reality/Interactive next-gen Haunted House. I handled all Operations planning and execution bringing this terrifying experience to our guests like never before.


UO Blog NOW OPEN: THE REPOSITORY VR EXPERIENCE AT HALLOWEEN HORROR NIGHTS 26
Universal

My first project as part of the New Attraction Development Team, we assisted with the build, testing and Grand Opening of Skull Island: Reign of Kong™ at Universal’s Islands of Adventure™.

Universal

​My first project on-board the New Attraction Development Team, was the Virtual Reality preview of the newly reimagined The Incredible Hulk Coaster®. A small project with Universal Creative’s Advanced Technology Interactive (A.T.I.) Team (who I now work for), gave guests the opportunity to see the ride vehicle, launch sequence, and incredible never-before-seen views inside/outside the ride before it opened.

Universal

Assisted with the closure, and reopening of the reimagined The Incredible Hulk Coaster® at Universal’s Islands of Adventure™.

Universal

I was asked to oversee the building construction, and eventual opening of TRANSFORMERS: The Ride-3D at Universal Studios Florida™. I worked on the project over a year before the attraction opened, through its construction, to grand opening, and first months of operation.

Universal Graphics Project Managing

​Had the life-changing opportunity to commission and grand open Harry Potter and the Escape from Gringotts™ at The Wizarding World of Harry Potter™ - Diagon Alley™.


Interested in working together?

hi@nicklinguanti.com
I'm currently welcoming Freelance projects.

Client Portal

Let's Get to Work

All Clients have access to their exclusive client portal found at https://clients.nicklinguanti.com. There, they can access their project account complete with online payment, status updates, support, and more.

Client Project Accounts

Get in touch

Address

Based in Orlando, FL.

Inquiries

hi@nicklinguanti.com