Hey. Welcome to my online portfolio-
I'm a freelance Creative Designer and Project Manager based in Orlando, Florida. I currently work for Universal Creative, part of Universal Parks & Resorts™, and have over 15+ years of experience in Project Management, Creative Design/Development, and Hospitality Management.
I'm a huge technology fan, font connoisseur, avid social media user, and love classic horror movies. Take a look around, and give me a shout if you'd like to work together.
- Name: Nick Puglisi
- Date of Birth: May 20th
- Favorite Color: Dark Red
- Coffee or Tea?: Tea, definitely.
Certifications & Expertise:
- Web Design
- Mobile Compatability
- Digital Graphics
- Mobile App Design
- SEO Optimization
- Copy Writing
- User Interface (UI) Design
- Audio/Video Editing
- Lighting & Special Effects
- Font Concierge
- Special Event Invitations
- Digital Marketing
- Social Media Marketing
October 2016 - Current | Orlando, FL
• Associate Producer, Advanced Technology Interactives (A.T.I.) October 2018 - Today
I oversee various Creative projects for all global Universal Parks & Resorts™, including the Virtual Line™ Project, Universal Play™, and more. Work as part of a team, as well as independent contributor on projects and assignments, and work with the various projects teams to deliver world-class storytelling, breaking edge technology, and beautifully designed systems and products.
• Coordinator, Attraction Show Quality (A.S.Q.) October 2016 - November 2018
Worked with the various Universal Parks & Resorts™ properties to ensure all show effects and animatronics were in-show as much as possible. Handled various enhancements, and handled Intellectual Property (IP) relationships for all attractions.
Universal Orlando Resort™
April 2004 - November 2018 | Orlando, FL
• Analyst, New Attraction Development November 2016 - November 2018
Oversaw all New Attraction Projects including Skull Island: Reign of Kong™, The Incredible Hulk Coaster® (reopening), Race Through New York Starring Jimmy Fallon™, and Fast & Furious – Supercharged™. I assisted with existing attraction closure, demolition, project Commissioning, and grand opening processes, as well as Media interviews. Was on the project team for Halloween Horror Nights™ THE REPOSITORY first of its kind VR/Interactive Haunted House.
During the Construction process of a project I would attend new attraction design reviews, meetings, and review project documents, became the Product Owner of the Virtual Line™ project, reviewed/created training documentation, redesigned New Project Commissioning Team guidelines (Orlando + Hollywood), wrote a plethora of Project Scope documentations, and patented a brand-new internal application called GroUPR™.
• Supervisor, Attractions Operations February 2015 - November 2016
Proud graduate of Universal Orlando’s Developing Leadership Talent (D.L.T.) Course. Spent my time in-park as the Manager/Supervisor of various attractions across our resort.
• Status Team Lead, Attractions Operations November 2007 - February 2015
Worked my way through the ranks as an hourly member of Attractions Operations management, including being part of the Opening Team for TRANSFORMERS™: The Ride-3D, and Harry Potter and the Escape from Gringotts™ attractions.
• Guest Services/VIP Tours/Special Events January 2006 - May 2007
Transitioned to the Front Gate to better my experience at Universal Orlando Resort™, which included becoming a VIP Tour & Special Event Guide. I conducted walk-through VIP Tours through park points of interest (facts, history, trivia, special effects, movie knowledge, etc.) for day time tours, and the annual Halloween Horror Nights™ event, which enabled me to act as a personified representation of Universal Orlando Resort™, as well as taking ownership and speaking on behalf of the company. While in Guest Services I oversaw and ensured proper billing (meals, vouchers, recovery) to various internal departments, handled guest situations, and navigated our various internal systems to resolve issues.
• Attractions Attendant, Spiel April 2004 - January 2012
Easily one of my favorite memories at Universal Orlando Resort™, I started my job as a Seasonal JAWS Skipper. This included the opportunity to preform 5-minute boat tours for guests, interacting with our mechanical sharks, and - of course - the 40mm. Grenade Launcher.
January 2013 - December 2017 | Orlando, FL / Jacksonville, FL
• Creative Director
Worked with one of my best friends to create an all-new Social Media & Creative Design company. I worked as the Creative Director, overseeing all print and online websites for Social Pie.
Gaylord Palms Resort & Convention Center
November 2009 - March 2011 | Kissimmee, FL
• Celebrity Services Agent
Was the on-call special Concierge for any in-house Company Executive Management, and Celebrities. Handled personalized arrival/check-in process, as well as various special circumstances. Handled the operation of the annual ICE! special event for 2 years.
Abercrombie & Fitch
February 2007 - February 2013 | Jacksonville, FL & Orlando, FL
• Store Manager
My first experience working in Retail, I oversaw a team of 80-120 Sales and Inventory Associates, handled day-to-day operations of my own store, ensured stock, reported shoplifting, and handled all Human Resources matters. Due to A&F’s unique staffing requirements, I would also attend hiring scouts on college campuses for potential company modeling opportunities.
• Sales "Model"
My Summer job, I worked on the sales floor welcoming customers, and providing unique on-brand customer service interactions.
February 2003 - April 2006 | St. Petersburg, FL
• Shift Assistant Manager February 2003 - May 2006
My first job was the Shift Manager, and Drive-Thru all-star of the Chick-fil-a on 4th Street in St. Petersburg, Florida. I also had the opportunity to open the new Clearwater location.